Before Applying
Available showings can be scheduled online through our website and leasing system.
We require a tour before accepting applications.
Application requirements may include identification, income documentation, rental history, and authorization for screening.
Timelines vary depending on completeness and verification. Approval can take anywhere from 1-3 business days.
This depends on the property and application circumstances.
Move-In
Keys are provided after lease execution, move-in funds are completed, and possession officially begins on your lease start date.
Yes. Residents are required to maintain renter’s insurance during tenancy.
Utility responsibility varies by property and will be outlined in your lease.
Living in the Home
Submit maintenance through your resident portal so we can track and coordinate efficiently.
Examples include active flooding, gas leaks, electrical hazards, total loss of essential systems, and security concerns.
Please submit written requests before making alterations. BridgeHaus will need to approve in writing before you are authorized to make any modifications to the property.
Only if approved under your lease terms and applicable requirements.
Additional occupants require approval and lease updates.
Payments
Rent is due on the 1 st of the month or according to your lease agreement.
Most payments can be made electronically through the resident portal. Check or cashier’s check can be mailed or hand delivered to our office but must be received by rent due date.
Late fees and notices are administered according to lease terms and California law.
Renewals & Moving Out
We begin renewal conversations before lease expiration and communicate options early.
Follow your lease requirements and submit written notice through your resident portal.
Before moving out, please read fully the move out packet sent to you. Complete cleaning, remove belongings, return keys, and follow move-out instructions to help maximize your deposit return.
Security deposits are processed in accordance with California requirements.
General Questions
Reach out through your portal, email, or our office and our team will direct you to the right person.
We believe property management should feel organized, responsive, transparent, and human—for both owners and residents.